BOOKMARK THE SITE ON YOUR MOBILE DEVICES HOME SCREEN
If you are using a mobile browser to watch Vidiverse – Stream the Future videos, one way to quickly revisit our site is to bookmark it and save it to your mobile device’s home screen. To do so, click the Share icon in the mobile browser, then choose Add to Home Screen. An icon for […]
HOW DO I ADJUST THE VOLUME IN THE WEB VIDEO PLAYER?
To adjust the volume on the web player: Search the Help Center to find answers or, if you’re still having trouble, contact us.
HOW DO I WATCH MY VIDEOS?
You can access content through any of our supported browsers. Just head to your channel’s site and sign into your account. How to watch on your mobile device: How to watch on your TV: Search the Help Center to find answers or, if you’re still having trouble, contact us.
HOW DO I CHANGE FROM A MONTHLY SUBSCRIPTION TO A YEARLY ONE & VICE VERSA?
If you have a monthly or annual subscription and want to change to the other one (if it’s available), you can do so on the My Membership tab from your account settings: Search the Help Center to find answers or, if you’re still having trouble, contact us.
WHEN DO I GET CHARGED EACH MONTH FOR A SUBSCRIPTION?
Subscriptions get charged on the same day each month that you have subscribed. For example, if you first subscribed on March 15th, you would next be charged on April 15th. Search the Help Center to find answers or, if you’re still having trouble, contact us.
HOW DO I CANCEL MY SUBSCRIPTION?
Monthly and Yearly subscriptions can be cancelled at a time. During this time you will not be charged but you will also not have access to watch our videos. Please note that you can only cancel your subscription if you purchased via our website. Also, it’s not possible to pause an annual subscription. To Pause […]
HOW CAN I RESUBSCRIBE AFTER CANCELLING MY SUBSCRIPTION?
To resubscribe after canceling your subscription, follow these steps: Search the Help Center to find answers or, if you’re still having trouble, contact us.
HOW DO I ADD VIDEOS TO MY WATCH LIST?
As a subscriber, you have access to our ‘Watchlist’ tool that allows you to save videos to your own list, such as if you find a video you want to watch later. You can add videos to your list Your list will appear on the main Watchlist after you have videos saved so you can […]
HOW DO I RESET MY LOGIN PASSWORD?
If the login page is asking for a password and you don’t have one or forgot yours, here is how to reset it:
HOW DO I DELETE MY ACCOUNT?
In order to delete your account, go to your Contact Page linked below and then submit a request to support to delete your account. Once the request is processed all the data will be permanently removed from your account. Search the Help Center to find answers or, if you’re still having trouble, contact us.